AI Chatbot & Live Chat Software Built for UK Businesses
Silux Chat is headquartered in Chesterfield, UK. We understand British business, UK GDPR, and what UK customers expect. Join 500+ UK businesses automating customer support with Silux Chat.
500+
UK businesses
99.9%
Uptime SLA
50+
Languages
10M+
Messages processed
Built for UK GDPR Compliance
As a UK company, GDPR and the Data Protection Act 2018 aren't a compliance checkbox for us — they're the law we operate under. When you choose Silux Chat, you're choosing a partner that understands your legal obligations.
- UK GDPR compliant data handling as standard
- Data Processing Agreement (DPA) available for all paid plans
- ICO-aligned practices and breach notification procedures
- Support for data subject access requests (DSARs)
- UK-appropriate lawful basis guidance for chatbot deployment
Why UK Businesses Choose Us Over US Alternatives
No Transatlantic Data Concerns
Your customer data doesn't need to cross the Atlantic. UK-based processing simplifies compliance.
UK Business Hours Support
Our support team operates in UK time zones, so you get help when you need it — not at 3am.
British English Interface
The platform uses British English spelling and formatting, with UK date formats and currency.
Understands UK Consumer Law
We're familiar with UK consumer protection regulations that affect customer support practices.
Used by UK Businesses Across Every Sector
From Shoreditch startups to Midlands manufacturers.
UK E-Commerce
Reduce cart abandonment, answer product questions, and handle returns queries 24/7.
UK Healthcare & Private Clinics
Handle appointment bookings, answer patient queries, and provide information securely.
UK Estate Agents
Qualify buyers and tenants, schedule viewings, and answer property queries automatically.
UK Professional Services
Law firms, accountants, and consultancies use Silux Chat to handle initial client queries.
UK Education
Universities, colleges, and training providers handle student enquiries at scale.
UK Finance & Insurance
Handle regulated queries automatically, with clear escalation to FCA-supervised human advisers.
UK Live Chat FAQs
Is there a UK-based live chat software?
Yes. Silux Chat is headquartered in Chesterfield, UK — one of the few UK-native Smart Chatbot and live chat platforms. Being UK-based means native compliance with UK GDPR, the Data Protection Act 2018, and ICO guidelines.
What is the best live chat software for UK small businesses?
Silux Chat is a top choice for UK SMBs because it's UK-based with built-in GDPR compliance, affordable pricing from £9/month with a free tier, and WhatsApp integration popular with UK consumers.
Does Silux Chat work on siluxchat.co.uk?
Yes. We have both siluxchat.com and siluxchat.co.uk domains. UK customers can use either address.
Is Silux Chat suitable for UK businesses?
Yes — the platform was built UK-first. UK data residency, a DPA available on every plan, and WhatsApp + web in one inbox make it a strong fit for UK retail, e-commerce, professional services and SMEs.
AI Chatbot & Live Chat by UK City
Silux Chat serves businesses across the UK. Find AI chatbot, live chat and WhatsApp automation in your city.
Silux Chat around the world
Beyond the UK, Silux Chat serves businesses across 74 countries worldwide.
Europe
North America
South America
Africa
Asia-Pacific
Start Your UK Business Chat Journey
Free plan. No credit card. UK-based support team.