Your whole team on your WhatsApp numbers
Stop passing one phone around. Every member of staff gets their own login and answers customers on your business WhatsApp numbers from a browser, on desktop, tablet or phone. We set the numbers up for you.
Sales line 1 ConnectedReal ticks, real typing, real people. No bots on this screen.
How it works
Three steps. We do the first one.
We link your numbers
From your WhatsApp management page we scan a QR code with each of your business phones. You keep the number, the chats and the contacts.
You create staff logins
Up to 40, each with its own username and password, and each allowed onto only the numbers you tick.
Your team chats
They sign in and see one thing: WhatsApp. No settings, no QR codes, nothing else of your account.
Everything WhatsApp does, in a browser
Your staff already know how to use it.
Ticks that mean something
One tick when WhatsApp has it, two when it is delivered, blue when it is read, live as it happens.
Photos, documents, video
Send and receive files, with previews, captions and a full-size viewer.
Voice notes
Record in the browser; they arrive as proper WhatsApp voice notes.
Emoji, replies, reactions
Quote a message, react to it, edit or delete your own, just like on the phone.
Away message
Typed and switched on or off by the person using the number. Once per contact, never in groups.
Full history, every login
Sign in on any device and every chat is there, with its media and ticks.
Desktop
Tablet
Phone
Every number kept apart
Each WhatsApp number has its own key, its own connection and its own storage. A staff login only ever reaches the numbers you give it, and one account never sees another’s chats. Take a login’s access away and it stops within seconds, even mid-conversation.
For customer conversations. Nothing else.
WhatsApp only works because people trust it. This service is for talking with customers who chose to talk to you, and these rules are part of every account.
No cold outreach
Only people who know your business and have chosen to talk to it. No purchased or scraped contact lists.
No bulk or scheduled sending
There is no broadcast button and no scheduler. Every message is typed and sent by a person.
No call centres or telesales
Outbound sales floors and lead-chasing operations break WhatsApp policy and get numbers banned. We do not take them on.
Built-in limits
Each number has a cap on messages per minute and new chats per hour. A person never reaches it; a script would, and it is stopped.
Accounts used for cold outreach, bulk messaging or call-centre work are suspended. Your numbers remain subject to WhatsApp’s Terms of Service and Business Policy. See also our acceptable use policy.
Questions
What is the Silux Chat team WhatsApp inbox?
A way for your staff to chat with customers on your business WhatsApp numbers from Silux Chat in a web browser, instead of passing one phone around or sharing a WhatsApp Web login. Each person gets their own login, sees only the numbers you give them, and gets everything they expect from WhatsApp: ticks, typing, photos, documents, voice notes, emoji, replies and reactions.
Who sets up the WhatsApp numbers?
We do. It is a managed service: Silux links each of your numbers to our WhatsApp server for you, by scanning a QR code from your account’s WhatsApp management page. Your team then signs in at their own login and only ever sees the chat screen.
Can I use it for cold messaging, bulk sending or a call centre?
No. It is for genuine customer conversations: people who know your business and have chosen to message it, or whom you are answering. Cold outreach to people who have not opted in, bulk or scheduled campaigns, purchased contact lists and outbound call-centre or telesales operations are not allowed. They break WhatsApp’s own Business and Commerce policies, they get numbers banned, and we will suspend any account that uses the service that way.
How many people can use it?
Up to 40 staff logins per account, each with its own username and password. You choose which of your WhatsApp numbers each login can use, and a login never sees another number’s chats.
Do messages and history stay if someone logs out?
Yes. Every message is stored on our WhatsApp server, so when a member of staff signs back in, on any device, the full history is there, with the same ticks and media.
Does it work on a phone or tablet?
Yes. On a desktop it looks like WhatsApp Desktop, with the chat list and the chat side by side; on a tablet the same with a narrower list; on a phone it shows the chat list, then the chat.
Is there an away message?
Yes. The person using each number can type an away message and switch it on or off. It goes once per contact per chosen period, only in one-to-one chats, and it never shows the number as online.
WhatsApp is a trademark of WhatsApp LLC. Silux Chat is not affiliated with or endorsed by WhatsApp or Meta.