Everything You Need to Automate Customer Support
Silux Chat combines a Silux Chatbot builder, live chat, WhatsApp automation, and real-time analytics in one platform — so you can resolve more customer queries without growing your team.
Core Platform Features
Four powerful modules. One integrated platform.
No-code Smart Chatbot creation
Smart Chatbot Builder
Build intelligent Smart Chatbots in minutes using your own knowledge base, FAQs, and product data. No coding required. Supports context-aware responses.
- Train on your data
- Context-aware responses
- Escalate to human agents
- Custom personality & tone
Real-time customer messaging
Live Chat Software
Deploy a live chat widget on your website in seconds. Manage conversations from a shared inbox, assign chats to team members, and respond faster.
- Shared team inbox
- Real-time messaging
- Chat assignment & routing
- Canned responses
WhatsApp Business automation
WhatsApp Chatbot
Automate WhatsApp Business conversations with Silux Chatbot. Handle inbound queries, send OTP verification codes, and run outbound messaging campaigns.
- WhatsApp Business API
- Automated smart replies
- OTP verification
- Campaign messaging
Measure what matters
Analytics & Reporting
Track conversation volume, chatbot resolution rates, customer satisfaction (CSAT), agent performance, and response times from a real-time dashboard.
- Real-time dashboard
- CSAT tracking
- Conversation analytics
- Agent performance reports
Plus These Platform Capabilities
Multi-language Support
50+ languages with automatic translation for global customer support.
Instant Setup
Go live in under 5 minutes. Embed with a single JavaScript snippet.
UK GDPR Compliant
Built by a UK company. Data handled in compliance with UK GDPR.
Team Collaboration
Multiple agents share one inbox, with assignment and tagging.
How Does Silux Chat Compare?
See how we stack up against the alternatives.
Start Using Silux Chat Today
Free plan includes 1,000 messages and 2 chatbots. No credit card required.