Silux Chat
AI agent · online now
24/7
Always-on AI support
50+
Languages, auto-translated
< 5 min
To go live
One
Inbox for web & WhatsApp
Four powerful modules. One integrated platform.
Everything you need to automate support and delight customers — working together, out of the box.
AI chatbot builder
An expert support rep that never sleeps
Answer customers instantly, 24/7, in their own words. Train a Smart Chatbot on your knowledge base, FAQs and product data in minutes — no code — and it replies in context, then hands the tricky ones to your team.
- Trained on your own data
- Remembers returning customers
- Your bot’s name & avatar
- Seamless human escalation
Live chat software
Turn browsing visitors into buying customers
Catch questions the moment they matter and reply in real time. Drop a live chat widget on your site in seconds, then run every conversation from one shared inbox with routing, assignment and canned replies.
- Shared team inbox
- Real-time messaging
- Smart routing & assignment
- Canned responses
WhatsApp automation
Meet customers where they already chat
Automate WhatsApp Business the smart way. The Silux Chatbot handles inbound queries, fires OTP verification codes and runs outbound campaigns — so no message goes unanswered, day or night.
- WhatsApp Business API
- Automated smart replies
- OTP verification
- Campaign messaging
Customer memory
Customers never explain themselves twice
Returning customers are recognised on your website and on WhatsApp — even when WhatsApp hides their number. Your own systems write resolutions back, so the bot knows the engineer is booked before the customer mentions it.
- Recognised across channels
- Works with hidden WhatsApp numbers
- Write resolutions back by API
- Never invents a history
Analytics & reporting
See exactly what your support is doing
Stop guessing and start proving it. Track conversation volume, chatbot resolution rates, CSAT, agent performance and response times on a real-time dashboard that shows what to fix next.
- Real-time dashboard
- CSAT tracking
- Conversation analytics
- Agent performance reports
The details that make it effortless
Your bot, your name, your face
Choose the bot’s name, pick its face from 60 ready-made avatars or upload your own, set its personality and brand colour. Run one bot around the clock, or two with their own names, faces and hours.
A free bot that stays free
Two chatbots and 1,000 messages every month on the free plan — no credit card, no trial clock, no card details held in reserve.
Speak every customer’s language
Automatic translation across 50+ languages so support feels local, wherever your customers are.
Live in under 5 minutes
One JavaScript snippet and you’re on. No developers, no deployment, no waiting.
UK-built, GDPR compliant
Built by a UK company with data handled in full compliance with UK GDPR.
Your whole team, one inbox
Multiple agents collaborate on a single inbox with assignment, tagging and handoffs.
Remembers every customer
Someone who chatted last week is recognised when they return — on your site or WhatsApp — and the bot already knows what was discussed. Never a blank slate, and never a guess.
See how Silux Chat stacks up
All the power of the big names, without the big-name price tag.
Start resolving more, today
Spin up your AI chatbot and live chat in minutes. Free plan includes 1,000 messages and 2 chatbots — no credit card required.