Everything You Need to Automate Customer Support
Silux Chat combines a Silux Chatbot builder, live chat, WhatsApp automation, and real-time analytics in one platform — so you can resolve more customer queries without growing your team.
Core Platform Features
Four powerful modules. One integrated platform.
No-code Smart Chatbot creation
Smart Chatbot Builder
Build intelligent Smart Chatbots in minutes using your own knowledge base, FAQs, and product data. No coding required. Supports context-aware responses.
- Train on your data
- Context-aware responses
- Escalate to human agents
- Custom personality & tone
Real-time customer messaging
Live Chat Software
Deploy a live chat widget on your website in seconds. Manage conversations from a shared inbox, assign chats to team members, and respond faster.
- Shared team inbox
- Real-time messaging
- Chat assignment & routing
- Canned responses
WhatsApp Business automation
WhatsApp Chatbot
Automate WhatsApp Business conversations with Silux Chatbot. Handle inbound queries, send OTP verification codes, and run outbound messaging campaigns.
- WhatsApp Business API
- Automated smart replies
- OTP verification
- Campaign messaging
Measure what matters
Analytics & Reporting
Track conversation volume, chatbot resolution rates, customer satisfaction (CSAT), agent performance, and response times from a real-time dashboard.
- Real-time dashboard
- CSAT tracking
- Conversation analytics
- Agent performance reports
Plus These Platform Capabilities
Multi-language Support
50+ languages with automatic translation for global customer support.
Instant Setup
Go live in under 5 minutes. Embed with a single JavaScript snippet.
UK GDPR Compliant
Built by a UK company. Data handled in compliance with UK GDPR.
Team Collaboration
Multiple agents share one inbox, with assignment and tagging.
Customer History & Past Tickets
Recognises returning customers and reviews their history and previously resolved tickets — not just one-off assistance.
How Does Silux Chat Compare?
See how we stack up against the alternatives.
Start Using Silux Chat Today
Free plan includes 1,000 messages and 2 chatbots. No credit card required.