Your Business
Business Account ✓
2B+
WhatsApp users worldwide
98%
Message open rate
Seconds
To first response
24/7
Available without staff
What is a WhatsApp chatbot — and why does it win?
A WhatsApp chatbot is an AI assistant that lives inside the WhatsApp Business API and answers your customers automatically — no app to download, no forms to fill. Email gets opened 20–25% of the time; WhatsApp gets read 98% of the time. That’s why it’s one of the highest-ROI channels you can switch on. Here’s how.
Connect your number
Link your WhatsApp Business account through Silux Chat — no migration headaches, no code.
Train your bot
Point it at your FAQs, product docs and website so it answers with your facts, in your tone of voice.
Go live & automate
Replies, OTP codes and outbound campaigns run themselves — with a human takeover one tap away.
Instant, round-the-clock
No more “we’ll get back to you”. Every message answered in seconds, day or night.
Campaigns that convert
Order updates, reminders and offers that actually get seen — because WhatsApp gets opened.
Compliant & UK-based
Official Business API, GDPR built in, and OTP verification your customers can trust.
One WhatsApp number. A whole support team’s output.
From first hello to final delivery update — automated, compliant and always on-brand.
Smart replies, instantly
Answer every inbound WhatsApp message the moment it lands — accurate, on-brand and grounded in your knowledge base.
OTP verification
Send one-time passcodes over WhatsApp for fast, secure sign-ins and checkouts your customers actually complete.
Speaks their language
Auto-detects and replies in 50+ languages, while logging every chat in English so your team stays in the loop.
Outbound campaigns
Reach thousands at once with reminders, order updates and offers — landing where 98% of messages get opened.
Seamless human handover
When a chat needs a person, your team steps in and the bot steps back automatically — then resumes when they’re done.
Official Business API
Runs on the official WhatsApp Business API — fully compliant with WhatsApp’s policies, so your number stays safe.
WhatsApp Chatbot FAQs
What is a WhatsApp chatbot?
A WhatsApp chatbot is an automated messaging system connected to the WhatsApp Business API that responds to customer messages automatically using AI. It handles queries, sends OTP codes, processes orders, and runs outbound campaigns — all within the WhatsApp interface your customers already use and trust.
How do I set up a WhatsApp chatbot?
With Silux Chat, you connect your WhatsApp Business account through the platform, configure your AI responses and knowledge base, and your WhatsApp chatbot is live. The setup process takes under an hour for most businesses — no developer required.
Is the Silux Chat WhatsApp chatbot GDPR compliant?
Yes. Silux Chat is a UK-based company with GDPR compliance built in. All WhatsApp message data is processed in accordance with UK GDPR and our Data Processing Agreement.
Can a WhatsApp chatbot send messages proactively?
Yes, with appropriate customer consent and within WhatsApp's approved template message framework. Silux Chat supports outbound WhatsApp campaign messaging for both transactional and promotional use cases.
Does the WhatsApp chatbot support other languages?
Yes. It auto-detects each customer's language and replies in 50+ languages, while logging the conversation in English for your team.
Can a human take over a WhatsApp conversation?
Absolutely. Your team can take over any WhatsApp conversation at any time, and the bot pauses automatically during handover, resuming once the agent is done.
Start automating WhatsApp today
Set up your WhatsApp chatbot in under an hour. No developer required.