WhatsApp Chatbot for Business
Automate your WhatsApp Business conversations with Silux Chatbot. Handle inbound customer queries, send OTP verification codes, and run outbound messaging campaigns — all from one platform.
2B+
WhatsApp active users worldwide
98%
WhatsApp message open rate
5 min
Average response with automation
24/7
Availability without staff
What Is a WhatsApp Chatbot?
A WhatsApp chatbot is an automated messaging system connected to the WhatsApp Business API that responds to customer messages automatically using smart automation technology. It can handle customer queries, send OTP codes, process orders, and run outbound campaigns — all within the WhatsApp interface your customers already use and trust.
WhatsApp has a 98% message open rate, compared to 20–25% for email. For businesses looking to reach customers where they actually are, WhatsApp automation is one of the highest-ROI channels available.
WhatsApp Chatbot Features
Smart Replies
Automatically answer customer WhatsApp messages with intelligent responses based on your knowledge base.
OTP Verification
Send one-time password verification codes via WhatsApp for secure customer authentication.
Multi-language Support
Respond to customers in their native language. 50+ languages supported with automatic translation.
Outbound Campaigns
Send proactive WhatsApp messages at scale — appointment reminders, order updates, promotional offers.
Human Handover
Seamlessly pass conversations from the chatbot to a human agent when queries need a personal touch.
WhatsApp Business API
Official WhatsApp Business API integration. Compliant with WhatsApp's terms of service and message policies.
WhatsApp Chatbot FAQs
What is a WhatsApp chatbot?
A WhatsApp chatbot is an automated messaging system connected to the WhatsApp Business API that responds to customer messages automatically. It handles queries, sends OTP codes, and runs campaigns — all within WhatsApp.
Is the Silux Chat WhatsApp chatbot GDPR compliant?
Yes. Silux Chat is a UK-based company with GDPR compliance built in. All WhatsApp message data is processed in accordance with UK GDPR and our Data Processing Agreement.
Can a WhatsApp chatbot send messages proactively?
Yes, with appropriate customer consent and within WhatsApp's approved template message framework. Silux Chat supports outbound WhatsApp campaign messaging for transactional and promotional use cases.
Start Automating WhatsApp Today
Set up your WhatsApp chatbot in under an hour. No developer required.
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