The best Freshchat alternative
Need a Freshchat alternative? Silux Chat delivers AI chatbot, live chat and built-in WhatsApp with UK-based GDPR compliance and a free plan — without per-agent pricing.
Try Silux Chat FreeSilux Chat vs Freshchat
| Feature | Silux Chat | Freshchat |
|---|---|---|
| AI chatbot included | Yes, on every plan | Higher tiers only |
| WhatsApp automation | Built in | Add-on |
| Per-agent fees | None | Charged per agent |
| Free plan | 1,000 messages/mo | Limited |
| UK-based & GDPR-native | Yes | US/India |
| Per-seat / per-agent fee | None — flat plan price | Usually per agent |
| Charge per AI resolution | None | Common on AI tiers |
| iOS & Android app | Free on every plan | Often per-seat or none |
| Try it before signing up | Paste your URL, no account | Signup required |
| Fields to sign up | 3 | Typically 6–10 |
| Trains from your website | Automatic at signup | Manual or paid add-on |
| Reads files & screenshots customers send | PDF (incl. scanned), Word, Excel, PowerPoint, photos (OCR) | Often text only |
| Handed-over chat with no agent reply | Holding note at 10 min, AI answers at 60 min | Often no automatic fallback |
Silux Chat is a strong Freshchat alternative for businesses that want AI, WhatsApp and GDPR compliance without per-agent fees.
FAQs
What is the best Freshchat alternative?
Silux Chat is a leading Freshchat alternative, offering AI chatbot, live chat and WhatsApp on every plan with UK GDPR compliance and a free tier.